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Service Package
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| One Year Service | Two Years Service | Three Years Service | |
| Robot Operation |
Online fleet management Task management 24/7 robot monitoring Unlimited self-guided remapping 12 months/year remote re-mapping support Remote technical support Real time business analytics |
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| Robot Hardware |
100% repair labor All parts |
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| On-site support |
2-day deployment package: robot setup; staff training; mapping and task setup; daily operation standardization. |
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Annual on-site maintenance check: robot check-up and maintenance; staff training; daily operation improvement. |
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| Annual price |
$7500 | $15000 | $25500 |
| 2-Day Program | 3-Day Program | |
| Service Content | 2-day deployment package: robot setup; staff training; mapping and task setup; daily operation standardization. Or 2-Day Onsite repair/training/remapping etc. |
3-day deployment package: robot setup; staff training; mapping and task setup; daily operation standardization. Or 3-Day Onsite repair/training/remapping etc. |
| Annual price |
$2000 | $3000 |
| GPS Service Cost | Outdoor Use Only |
| Annua price (Second Year's cost, the price for the machine including first year GPS Service cost. If your robot used indoor, then don't need buy this service) |
$700/year |
| Our Trusted Robotic Service |
| Deployment & Onsite Services |
| Our team conducts multi-day onsite visit to evaluate the environment, map your facility, design and integrate operation procedures, and setup the robot in the optimal mode for your tasks. We don’t leave your site until the robot is ready to work for you. We also provide comprehensive training for your team to understand how robots will work seamlessly alongside the staff and how to manage the robots efficiently. |
| Robot Operation Management |
| Our robot service platform equips our customers with all the necessary tools for efficient robot management. You have full control over your fleet with real-time status updates, regular reports on insights, and user-friendly management interfaces. If there are changes in your environment or workflow, our intuitive tool, along with our dedicated online support team, will guide you through every step necessary to update your fleet. |
| Remote Monitor and Issue Resolving |
| Simultaneously, we remotely monitor every aspect of the robots meticulously. Should any issue arise, our platform promptly intervenes to address it, so you don't have to worry about it. |
| Technical Support Network & Repair Program |
| In the rare case where issues are not resolved through our management platform, we will dispatch our onsite support team to fix the problem, minimizing robots’ downtime. |
